FAQ with the Nodo team

General

We are based in Queensland with five beautiful locations across Brisbane - Newstead, Camp Hill, Southbank, Hawthorne and Brisbane City. We currently have the pop-ups located at Westfield Carindale, Chermside and Indooroopilly Shopping that stock our freshly baked donuts and gluten free pantry range.

Across the five cafes and 3 pop up locations we are open 7 days a week. For all current trading hours - including public holiday trading please click here

Unfortunately we don’t take bookings at any of our locations - Just come on by on the day and we will find you a table 😊

Shipping + Delivery

We are able to ship any of our items from our SHOP Australia wide.

If you were after any of our freshly baked items we currently offer Local Delivery (within a 5km radius of Brisbane) or for Pick Up across our eight locations. You can Pre-order items here.

If you would like to order from our cafe menu for immediate pick up you can order on the day via the Nodo app

If you have ordered items from our SHOP your tracking number will be sent to you via email after your order has been booked and dispatched so that you can track it. We use Sendle and Australia Post and post orders everyday. You should allow 3-5 working days for delivery once your tracking number has been sent to you - but this can vary depending on where you live. 

If you have ordered items for Local Delivery they will be delivered between the hours of 9am-1pm on your selected day, you will be sent a text when they arrive as part of our contactless delivery service.

No, we do not provide an immediately delivery service. However, you can pre-order ahead on the Nodo App and we will send you a notification once your order is ready, allowing you to skip the line and seamlessly pick-up.

Our Menu

Yes!! Everything we make in our kitchen is proudly made with 100% gluten free ingredients. We take a lot of care when selecting products to use in our production kitchen to ensure that you can dine with peace of mind. This also means we are coeliac friendly.

Yes!! We have quite a big variety of dairy free and vegan friendly options of donuts, baked goods and across our cafe menu for you to enjoy. Click here to have a look at our menus.

No. A majority of our items do contain nuts therefore traces of these may occur across all our products. If you have allergies to nuts we recommend that you don’t consume sadly.

All our sweet items do contain some form of sugar. We use a variety of sweeteners across our products such as raw, refined and unrefined sugar.

Our Flour

All our items are based on our signature gluten free nodo blend that we proudly blend ourselves. Our flour is made from a blend of brown rice flour, white rice flour and potato starch and is also available to purchase via our nodo pantry in-store and online shop.