Our move to a cashless system is designed to streamline operations, making your visits faster, safer, and more convenient. Less time handling cash also ensures that we continue to provide our staff with the best working environment.

Here’s why we hope you'll love our cashless system:

• Speedy Transactions: No more counting change means quicker checkouts, letting you enjoy your treats without the wait.
• Enhanced Security: Going cashless reduces the risk of theft, making our space safer for everyone.
• Streamlined Service: Less time on cash management means more time for us to focus on serving you better.
• Clean and Hygienic: Minimizing cash handling reduces contact, keeping our cafes cleaner and more hygienic.
• Multiple Payment Options: Our system supports a variety of secure and convenient payment methods, whether you prefer using a card or a mobile app.
• Limited Fees: We do not charge any transaction fees for eftpos, and only charge 1% for credit card and AMEX to absorb as much as we can.

Australian Consumer Law: According to the Australian Competition & Consumer Commission (ACCC), a business has the freedom to decide the forms of payment it will accept. This choice is legally supported provided the business informs customers of its payment policies clearly and upfront, which we do on both our menu and at the point of sale very clearly. The ACCC guides this aspect under the Competition and Consumer Act 2010, which is designed to ensure fair trading and protection across all Australian states. Recently one of Australia’s banks has made the decision to go completely cashless, so we know our decision is absolutely legal and we’ve followed all relevant guidelines. This move to cashless aligns with these regulations, ensuring we enhance service efficiency without compromising your consumer rights, including those concerning refunds and return of products.

Please be kind to our team: This policy change is a significant adjustment not just for you, but also for our frontline team. We kindly ask for your understanding and patience as they don’t deserve any form of abuse. Our team is here to assist you and ensure your Nodo experience is as delightful as ever.

Thank you for your continued support and understanding as we embrace these changes together. We’re committed to making your Nodo experience better with each visit, and we hope you will remember the dedication and effort our team goes to every day. We strive to create a welcoming environment where you can enjoy the best coffee and eats. We hope you can remember these things, and not judge us on our decision to go cashless.